Fiskars Power Tools

All Fiskars Power Tools are covered by a statutory warranty period (liability for defects) of 24 months.

In addition, we offer a voluntary manufacturer's warranty of 1 year if the product is registered within 30 days of purchase.

We offer a limited warranty against material or manufacturing defects. Wear and tear or resulting defects, damage caused by accidents, improper use, or lack of maintenance are not covered by the warranty. Please refer to our full warranty terms and conditions.

The registration code is located on the product label and consists mix of capital letters and numbers, e.g. PR10AA2516000001 as an example.
PR10 – stands for ePruner M;
PR20 – stands for ePruner L
TR10 – stand for eTree Pruner
LP20 – stands for eLopper

Two capital letters “AA” after the Product code stands for internal parameter and may differ from product to product.

25 is a year of manufacturing

16 is a manufacturing week

And 000001 is unique code for particular product.

After registration, you will receive an email confirming your registration. Please keep it safe. Click here to register your Power Tool: Registration.

Please note that registering the product for our voluntary additional manufacturer's warranty is separate from this.

The receipt serves as proof of the time and place of purchase in case of an exchange, return, or warranty claim. It can be helpful to store it digitally, e.g., as a photo or scan. This way, you can quickly access it if needed.

ePruner M bypass, built-in battery
Up to 3.000 dry-wood cuts (12.5 mm) or 3.500 fresh-wood cuts (25mm) on a single charge

ePruner Plus Bypass (Battery sold separately)
Up to 4.000 dry-wood cuts (12.5 mm) or 4.500 fresh-wood cuts (30 mm) on a single charge

eLopper (Battery sold separately)
Up to 1.200 dry-wood cuts (20 mm) or 1.500 fresh-wood cuts (32 mm) on a single charge

eTree Pruner (Batteries sold separately)
Up to 1.200 dry-wood cuts (20 mm) or 1.500 fresh-wood cuts (32 mm) on a single charge

Store at moderate temperature (not extreme heat or cold), ideally around 20-25 °C. Avoid long storage when fully charged or fully discharged. (High temperatures reduce battery life; storing fully charged increases aging)

Year-round use as a power bank supports Fiskars battery longevity and prevents deep discharge.

Generally, it is not recommended. Once charging is complete, remove the battery and store it elsewhere to prevent stress from heat or trickle charging.

Cold temperatures can temporarily reduce battery performance. We recommend bringing the battery to room temperature before using – for example, by storing it in a heated indoor area. This ensures that the device operates reliably.

Yes – when used properly, lithium-ion batteries in garden tools are safe. Our products feature built-in safety mechanisms such as:

• Temperature monitoring
• Overcharge protection
• Short-circuit protection

These features ensure maximum safety in everyday use.

For our Power Tools, we offer spare parts such as replacement blades for garden and pruning shears as an example.Contact Consumer care for more information.

During the statutory warranty period of 24 months, the retailer from whom you purchased the product is responsible for handling complaints.

Please contact the retailer directly and provide your purchase receipt.

If you registered your product for our voluntary manufacturer’s warranty within 30 days of purchase, this warranty may apply.

Please note: The voluntary warranty is valid for 1 year from the date of purchase and only if registration has been completed successfully within 30 days after purchase.

To assess your claim, we require the following:

• Purchase receipt
• Registration certificate
• Photos of the defect and the complete product
• Product name and serial number

Please submit your warranty claim using our Claim form.

Even if your product is no longer covered by warranty, we are happy to check whether a spare part might resolve the issue or whether a repair is possible.

Please contact our Consumer Service and provide the following details:

• Product name and serial number
• Description of the defect
• Photos of the defect and the complete product

We will review your request and get back to you with possible solutions.

Important:
Do not send in defective products without prior agreement. Unauthorized returns cannot be accepted.

Many of our products are manufactured directly in Finland, while some have been outsourced to other countries. However, we exclusively partner with high-quality production facilities that manufacture our products in accordance with strict internal guidelines and European standards.

You can find the respective country of manufacture on the product packaging. It is located directly below the EAN code.

The decision about whether and which products are included in a country’s assortment is based on many different factors and market conditions. As a result, it is entirely possible that a product is available in one country but not in another.

Please contact our consumer service via our contact form.