Fiskars Power Tools Warranty Terms

Fiskars warrants the ePruner/eLopper/eTree pruner to be free from defects in materials and workmanship for a period of two (2) years from the date of original retail purchase. This warranty is additional to and has no effect on warranties provided by the reseller nor does it affect any legal rights that you might be entitled pursuant to applicable mandatory national legislation. Please register your product at https://support.fiskars.com/powertools to obtain +1 extended warranty for the power tool.

The warranty does not apply to products used for commercial, professional or hire purposes, or that have been subject to modifications, repairs or repair attempts not authorized by Fiskars or not complying with instructions.

This warranty does not apply to parts subject to normal wear and tear, such as blades, pull straps, springs, gaskets, batteries, etc.; ; abuse, rough handling, negligence or accident (e.g. hitting, knocking, dropping or crushing); misuse (e.g. use contrary to intended or recommended use), use contrary to instructions or exceeding technical limit values; improper or insufficient care or storage; possible changes to the visual appearance of the product, if they do not affect the product functionality; the use of unsuitable cleaning methods or substances, such as acids or solvents; or use of non-genuine spare parts (e.g. third-party batteries or altered batteries).

Warranty claims must be submitted in writing together with photos of the faulty product to the Fiskars Consumer Care Service of the respective country or to the store from where the item was bought during the warranty period and within thirty (30) days from the time the defect is or should have been discovered. Contact details for the Consumer Care Service are available here: Contact Us. The claim must include the owner’s name, address and telephone number, proof of the purchase, nature of the defect and the date when it was first discovered. Fiskars processes your foregoing personal data in connection with your warranty claim. More information regarding the processing of personal data can be found in the Fiskars Consumer Privacy Policy, available on the Fiskars website.

Approval of the warranty claim is at the sole discretion of Fiskars. If approved, the product will, at the sole discretion of Fiskars, be either repaired or replaced by a similar product. In the case of discontinued models, the defective product will be replaced with the most similar model from the current range. The replacement or repair of the product shall not extend the original warranty period.

To the maximum extent permitted by applicable law, Fiskars shall not under any circumstances be liable for any incidental, indirect, special or consequential damages, or for any damage to or loss of use of any equipment, loss of profit, productivity, functionality, business, contracts, sales, revenues or anticipated savings, increased costs or expenses, or delay or failure to perform the warranty service.

Warrantor:
Fiskars Finland Oy Ab
Keilaniementie 10, PL 130
02150 Espoo
Suomi

Fiskars eTools Warranty Terms – Batteries

Fiskars warrants the Fiskars Battery to be free from defects in materials and workmanship for a period of two (2) years from the date of original retail purchase. This warranty is additional to and has no effect on warranties provided by the reseller nor does it affect any legal rights that you might be entitled pursuant to applicable mandatory national legislation.

The warranty does not apply to products used for commercial, professional or hire purposes, or that have been subject to modifications, repairs or repair attempts not authorized by Fiskars or not complying with instructions.

The warranty does not cover defects or damage attributable to or resulting from normal wear and tear; abuse, rough handling, negligence or accident (e.g. hitting, knocking, dropping or crushing); misuse (e.g. use contrary to intended or recommended use), use contrary to instructions or exceeding technical limit values; improper or insufficient care or storage; possible changes to the visual appearance of the product, if they do not affect the product functionality; the use of unsuitable cleaning methods or substances, such as acids or solvents; or use of non-genuine spare parts.

Warranty claims must be submitted in writing together with photos of the faulty product to the Fiskars Consumer Care of the respective country or to the store from where the item was bought during the warranty period and within thirty (30) days from the time the defect is or should have been discovered. Contact details for the Consumer Care Service are available here: [https://www.fiskars.com/en/support/contact-us]. The claim must include the owner’s name, address and telephone number, proof of the purchase, nature of the defect and the date when it was first discovered. Fiskars processes your foregoing personal data in connection with your warranty claim.

More information regarding the processing of personal data can be found in the Fiskars Consumer Privacy Policy, available on the Fiskars website.

Approval of the warranty claim is at the sole discretion of Fiskars. If approved, the product will, at the sole discretion of Fiskars, be either repaired or replaced by a similar product. In the case of discontinued models, the defective product will be replaced with the most similar model from the current range. The replacement or repair of the product shall not extend the original warranty period.

To the maximum extent permitted by applicable law, Fiskars shall not under any circumstances be liable for any incidental, indirect, special or consequential damages, or for any damage to or loss of use of any equipment, loss of profit, productivity, functionality, business, contracts, sales, revenues or anticipated savings, increased costs or expenses, or delay or failure to perform the warranty service.

Warrantor:
Fiskars Finland Oy Ab
Keilaniementie 10, PL 130
02150 Espoo
Suomi